Testimonials

Serving You and Your Family

“Above and Beyond”

“I can’t thank Stephen Brown enough for the lovely funeral for my grandma would highly recommend. he goes above and beyond for your loved ones and the attention to detail was superb. Thank you so much again for everything you’ve done!”

Jordan-Louise Lydon

“Second to None”

“I can't recommend you enough, you went way and beyond with my dad and I mean beyond, your attention to detail was second to none and the personal touches so heartfelt, I know me and my sisters wouldn't have coped without your support 24/7, always a text or call away at the drop off a hat, you allowed us as a family to spend extra time with dad that wouldn't have been possible had we allowed the cowboys to continue "looking after him. You've a special place in my heart not many get in there so your one of the lucky ones, I don't come across kindness on a scale you showed often, I don't wish any of my loved ones to pop their clogs anytime soon but if they do I’d be very honoured to have you take care of them again, the biggest thank you ever, good luck to you and your family.”

Serena Elizabeth Goonie Fairbairn

“You Made This Terrible Time Bearable”

“All I can say is thank you so, so much, you made this terrible time bearable. Stephen and his wife do an amazing job and took their utmost time handling every aspect of one of my best friends’ funeral, they are so helpful and patient and nothing was too much bother to them. They treat my friends as 1 of their own, what an amazing job this couple do. Thank you again.”

Allison Harper

Ruth McSherry

Thankyou for all of your support, your planning, your patience and giving me the strength to cope on the worst day of my life. Eternally grateful to you both.

Ruth McSherry - 05/09/2019

Paige Elsender

Beautiful service and extremely helpful throughout. Lovely people and I couldn’t thank them enough! So grateful. Thank you

Paige Elsender - 05/09/2019

Sharon Richards

Fantastic service from start to finish cant thank stephen and his wife for everything they did when my dad passed away.

Sharon Richards - 23/01/2020

Thank You

We can't thank Stephen and Nicola enough for being so helpful and respectful during a recent family bereavement. Their service is second to none, professional and dignified throughout whilst at the same time being friendly and approachable for all requests. Very highly recommended.

Angela Cardill - 10/02/2020

OUTSTANDING

Compassionate, empathetic and sympathetic. A very first class example of funeral directors. Professional and kind. I cannot rate Stephen and Nicola highly enough, expertly and sensitively guiding through an awfully heartbreaking, devastating and quite often, vulnerable time. They handled my late father's funeral flawlessly.

Mandy Crawley - 19/02/2020

GOLD STAR FOR A GOLD SERVICE

I just want to thank you both from the bottom of my heart for the sensitive and caring help you gave to myself and my family in these difficult times you managed to give Connie the funeral we wanted and she deserved. many many thanks Mariorie.

Marjorie Buglass - 13/05/2020

Respect and Professional

On behalf of myself and my family. I would like to thank you both for being so kind, helpful and caring whilst arranging Michaels funeral. We really appreciate the respect and professionalism you both showed on the day as well as the aftercare to us. I will definitely be recommending you. Regards Brenda

Brenda Pallister - 12/05/2020

AMAZING HELP

Amazing help and support at such a difficult time, couldn't thank Stephen enough for the care and service he has provided. Highly recommended.

Pepe O'brian - 03/03/2020

PROFESSIONAL AND COMPASSIONATE

Thank you Nicola and Stephen so much for your support at this most difficult time in our lives, you both went above and beyond all the time whilst still being professional and compassionate. we will never forget this. From the bottom of our hearts. XXXX

Cheryl Welsh - 09/06/2020

Professional Throughout and always there for you.

I contacted Stephen and Nicola from Blyth Family Funeral Services after searching around and was absolutely delighted at the fantastic service they provided. I had never arranged a funeral before this and they took the stress and weight out of a difficult time off me immediately from the start . Genuinely compassionate, caring and utterly professional throughout and always there for you. Thank you again Stephen & Nicola it was perfect and exactly how she would have wanted it .

Kenneth Holmes - 01/09/2020

YOU ARE BOTH AMAZING

A very big thankyou Stephen & Nicola you both are amazing, thank you so much for everything you done for me & my family and for taking so much care of my son. xxx

Melissa Brown - 21/09/2020

AMAZING SERVICE

I would like to thank Stephen and Nicola for their amazing service they provided in carrying out my mums funeral. She had a funeral plan in place which made everything so much easier on us. From start to finish they have gone above and beyond to give my mum the funeral she wanted. They kept us informed every step of the way and helped organise a lovely send off for her. I cannot thank them enough for their support during what has been a very difficult and emotional time for us. Thank you from all the family xx

Donna Cutter - 16/10/2020

Lovely People

Stephen and Nicola are lovely people we have not had the service but they are going above and beyond even to the point of ringing people to get papers sorted they have supported me and ensured everything my mam wanted was done even when she was poorly they both called me to to have a chat and to see if i was alright. I really can't recommend them enough . i can't put into words how amazing they are. Even when they picked my mam up they did with the utmost respect for me and my mam and had time for a chat even though it was the early hours of the morning. I did not have a clue but they have both supported me through it and are always at the end of telephone. Thank you so much

Barbara Parr - 21/10/2020

ABOVE and BEYOND

Stephen went above and beyond for my mum her service was beautiful. Thanks for everything x

Michelle Hall - 22/10/2020

Best funeral directors

Stephen and Nicola are the best funeral directors I have met, most understanding, most comforting people you will ever meet. unfortunately I met them under bad circumstances but what lovely people they are and they gave my brother the send off he deserved I honestly couldn't recommend anyone better than Stephen I would definitely rate his business 5*.

Zoi Brown - 09/11/2020

Caring and helpful

I would like to say thank you to Stephen and Nicola for my husband's wonderful send off. You were caring when came to see me, helped me when I needed it, and caring again on the day of the funeral. I can't thank you enough.

Jacqui Elliot - 01/02/2021

Outstanding Service

I just wanted to say thank you for everything you and your wife did for me step dad Craig. Meeting you at the home visit I knew straight away he was going to be well looked after... you even made sure he was shaven and looking better. You gave him a good send off and made it even more special by letting my son walk him on his final journey up to the crematorium. Can't thank you enough xx

Kate Metcalfe - 01/02/2021

WONDERFUL BUSINESS

Where do I start to thank this wonderful business! Stephen & Nicola have been absolutely amazing to me & my sister throughout this heart breaking couple of weeks , from the night my mam passed away to the day we laid her to rest they have been so comforting, they arranged absolutely everything for us nothing was a problem to them & we knew that we could ring them day or night & they were there for us ! They have hearts of gold & made my mams funeral perfect in every way . It is the hardest thing losing a loved one but if I could recommend anyone who is struggling dealing with organising such a heartfelt situation like a funeral these guys are perfect & very professional. Thank you so so much Blyth Family Funerals ! Julie & Alison. xx

Julie Miller - 03/05/2021

OUTSTANDING

From the moment I got in touch with Stephen and Nicola to the day my Nanna made her final journey their support throughout was amazing. Stephen and Nicola went above and beyond and my Nanna's funeral was lovely, a true celebration of her life. The care and love she received while with them was 5 star. Nicola made my Nanna look beautiful and even gave her a-bit of her glow back again. They took all the stress away and dealt with everything. Nothing is a silly question or too much hassle for them. I will be forever great full to you both and you are truly brilliant. I would highly recommend this 5 star business you will not get a better service anywhere else. Thank you so much Stephen & Nicola X X X

Sarah Stephenson - 03/03/2021

Felt like part of our family

Just can't thank Stephen and Nicola enough for everything they did for our daughter Andrea . From the first meeting with Stephen I knew they were the right people to deal with. Nothing was too much trouble for them and Stephen certainly went above and beyond with a couple of "out of the ordinary requests" we made he was very helpful. He made us feel like he was one of the family, as if he knew Andrea personally which really helped us get through the terrible time.. I can't recommend them enough. Thank you Stephen and Nicola we appreciated everything you did. Valerie and John xx

Valerie Laws

COMPASSION AND 1st CLASS SERVICE

I would like to thank Stephen Brown and his family for their care, compassion and 1st class service provided during the loss of my husband Billy. They cared for him so dearly. They were available 24/7 and nothing was too much trouble. Highly recommended. Many thanks Doreen

Doreen Vacher

Wonderful, Caring and Compassionate

It was a great comfort to me knowing that you were looking after my husband in the days leading up to his funeral. It goes without saying that you are a wonderful, caring and passionate family business who are prepared to go the extra mile to help and comfort people in what can only be described as some of the darkest days they will probably know.

Karen Norris

compassionate, dignified and professional manner

A huge thank you to Stephen and his family for taking the stress out of a very sad time. The entire service was carried out in a compassionate, dignified and professional manner. Thank you all for helping us celebrate the very long life of Joyce, a much loved mother, grandmother and great grandmother. Thank you so much - David and Eileen Lowdon

David and Eileen Lowdon

Great dignity and upmost consideration

I would like to thank you for helping me with the funeral arrangement's for my husbands funeral. You made a very difficult job for me as easy as you could for me and my family. Your company conducted itself at all times with great dignity and the upmost consideration. I would not hesitate in recommending your company.

Amble Family

Massive Credit to Blyth

I couldn't be more grateful to Stephen and his family for their guidance and support during the worst time of my life. Always there to answer any questions and the help with the ceremony was outstanding. You and your company are a massive credit to Blyth and I hope you will be in business for a long time so other families can benefit from your expertise and compassion. Thank you so much

Lesley Glanville

Privacy Policy

This Privacy Policy applies to Blyth Family Funerals. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “ Blyth Family Funerals”, "we", "our" and/or "us"), our websites and services. Blyth Family Funerals knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly.

By visiting this or another Blyth Family Funerals website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with Blyth Family Funerals you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Blyth Family Funerals Services Agreement related to the Blyth Family Funerals services you utilise and/or purchase. For questions on this Privacy Policy please contact our team via the contact information found on this Website.

Blyth Family Funerals values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather:

Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.

Financial Information: We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through Blyth Family Funerals, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information: We may collect and store anonymous demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.

Cookies: The Websites use “cookies” such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.

Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring: To ensure Blyth Family Funerals customers receive quality service, Blyth Family Funerals selects phone calls for recording and/or monitoring. These calls, between Blyth Family Funerals customers (or potential customers) and employees, are evaluated by Blyth Family Funerals representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Blyth Family Funerals creating an account with Blyth Family Funerals, or by otherwise utilising any Blyth Family Funerals products or services, you hereby consent to any such call recording and/or monitoring.

How Personal Information Is Used

Our Use: We receive and store any personal information you enter on our Websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfil their employment duties will have access to it. By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail: From time to time, Blyth Family Funerals may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by Blyth Family Funerals and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfil our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Blyth Family Funerals and Others: We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Blyth Family Funerals, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than Blyth Family Funerals, Blyth Family Funerals has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

How Long We Keep Your Personal Data.
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.

How We Keep Your Personal Data Safe.
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation Of Liability
Blyth Family Funerals assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Blyth Family Funerals to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.

Contacting Us.
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at info@blythfamilyfunerals.co.uk or by mail at 27 Bridge Street, Blyth, Northumberland, NE24 2AA.

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